FAQs

How do I know which airbag kit fits my vehicle?

Start by checking your vehicle make, model, year, and whether your vehicle is standard height, or has had raised suspension fitted.

If you're unsure for any reason, contact us with your vehicle details and we'll point you to the right kit fast.

Do your kits come with installation instructions?

Yes, our kits are supplied with installation guidance to help make the job as straightforward as possible.

We still recommend following the main instruction sheet carefully and then check the specific requirements for your vehicle before you start.

We also have a YouTube channel with videos full of handy hints and tips for a smooth assembly.

Of course, if you do get stuck, we're only a phone call away to help talk you through it.

Airbag Installation hints & tricks

Tips an helpful hints to assist you to a trouble free installation;

Don't over tighten bolts on the airbag rings. There can be a slight gap between the alloy ring and the steel bracket. This is perfectly normal in some instances.

Be sure to tighten airbag bolts diagonally opposite one another, not sequentially in a row. Doing it this way will ensure an even seal all the way around the airbag.

It is common for the sealing surface on the rubber airbag to be uneven, this is due to part of the ringing process when installing the rings on the airbags. When the bolts are done up and tightened onto the brackets, any high or low spots on the airbag will be eliminated.

It is also common for there to be a small 1-2mm gap between the bellow ring and the bracket. You don't need to tighten them down all the way, just firm enough to create a seal.

Once you have assembled the airbags, it is a good idea to initially inflate the airbag to 80-110psi. This will help the airbag 'seat' properly, and will also help you find any leaks that may exist around the fittings. Now is a good time to perform a leak test before you install the airbag to your vehicle.

Once you are satisfied that there are no leaks, reduce the pressure to 'normal' before using. (Normal will vary depending on the vehicle & load etc. Only inflate bellows enough to level the vehicle when loaded).

Link to our YouTube Chanel

Installation Instructions Manual

What's the ideal pressure for my Load Assist airbags?

The ideal starting point is 30psi, which you can adjust based on your vehicle type, load weight, and personal comfort preference.

Our Load Assist airbags operate between 0psi and 150psi maximum.

For optimal performance on rough terrain, maintain a minimum of 2-3psi in the bellows to protect against damage from bottoming out.

Fine-tune from there to achieve your desired ride height and load support.

My airbag sits off centre and uneven, is this normal?

In some applications, the brackets may sit slightly askew from each other. Some vehicles have varying shaped bumpstop pads underneath the chassis rail, and the brackets are designed to best fit this shape.

So you may notice a small amount of deflection in the airbag, which is perfectly normal, and wont cause any problems, or premature wear and tear.

All you need to ensure is that the bracket sits flat and securely against the mating surfaces, and that nothing can foul on the airbag through the suspensions range of travel.

How do I find my leak?

So you have a leak? You are going to need soapy water!

The best way to go about finding where this leak is, is to on a stationary vehicle pump your air bellow up to 100psi this way there will be plenty of pressure in the bellow to show a leak quicker. Once you have put 100psi of air in your bellow it is time to start spraying with soapy water, and you need to really soak it, spray the bellows, the air fittings, the airline, the schrader valves (air inlet valve) the front and back of those and the airline that is pushed into the back of those schrader valves. Tracking down a leak will take a little bit of time, so as you spray really watch for those bubbles. Once you have isolated what part is leaking, you are halfway to fixing your problem.

Check out our YouTube video for guidance.

What should I do if I find a leak in my air suspension system?

If you've identified a leak in your air suspension system using the soapy water test, follow these steps based on where the leak is located:

1. **Airfitting Leaking from the Thread:** Remove the airfitting from the airbag plate and re-install it with a pneumatic sealant (e.g., SM40 Pneumatic Sealant). Avoid using thread tape as it is less reliable with air pressure.

2. **Airfitting Leaking from the Collar:** The teeth inside the collar may have scratched the airline, causing a leak. Cut the airline straight, avoiding bends or flattening, and re-insert it into the collar. Ensure the internal teeth engage the airline securely.

3. **Schrader Valve Leaking from the Collar:** Similar to the airfitting, cut the airline straight and re-insert it into the collar. Ensure a secure fit.

4. **Schrader Valve Leaking from the Valve Core:** Use the tightening tool cap provided to tighten the valve core, which may have loosened over time due to travel and vibration.

5. **Airbag Leaking from the Sealing Surface:** Remove the bracket, rotate the airbag ring 90 degrees, and re-install it as per the original instructions. Lightly spray WD40 on the sealing face to help seat the airbag.

If your product is still under warranty, contact us for a warranty replacement. You will need to return the faulty item. If your product is no longer under warranty, contact us for assistance with a replacement part. All parts can be purchased individually, so no need to outlay for an entire new kit. Just purchase the part that is at fault.

When installing any 12V compressor, pay attention to the instructions, and wire it as per the diagram. It doesn't matter if your friend wired theirs one way - it can affect your warranty. Not all 12 volt compressors are the same, and some have different power requirements to others (ie. wiring size, relay type, fuse size etc). A general rule of thumb is to double the power wire size for every metre it is away from the battery. Do not extend the wires coming out of the compressor, especially the earth. Ground it directly to the chassis. Power connection should go straight to the relay, and any connections including terminals should be soldered. this prevents any potential voltage drop or weak connections. Remember - they are a hard mounted compressor, and should be wired as such. There is no need to add unneccesary plugs or connectors.

When installing any 12V compressor, pay attention to the instructions, and wire it as per the diagram. It doesn't matter if your friend wired theirs one way - it can affect your warranty. Not all 12 volt compressors are the same, and some have different power requirements to others (ie. wiring size, relay type, fuse size etc). A general rule of thumb is to double the power wire size for every metre it is away from the battery. Do not extend the wires coming out of the compressor, especially the earth. Ground it directly to the chassis. Power connection should go straight to the relay, and any connections including terminals should be soldered. this prevents any potential voltage drop or weak connections. Remember - they are a hard mounted compressor, and should be wired as such. There is no need to add unneccesary plugs or connectors.

Check Valves - Do I need one, and should I service it?

These should be treated as a service item, and regularly checked for operation. Moisture generated from the compressor can corrode internal parts and cause them to stick open. This causes air to back flow through the compressor when not operating, puts extra load on the compressor on startup, and can cause longer fill times, and make the compressor run hot.

How often should I clean my intake filter on my compressor?

Keep your intake filter dry and away from heavy dirt. Clean it occasionally by removing and blowing it out with compressed air. If it’s still dirty, replace it. Thor X series compressors include spare filter elements—store them in your toolbox for easy access!

What size pressure switch do I need?

A pressure switch is a simple device that triggers your compressor on & off at a desired pressure. When choosing a pressure switch, ask yourself

• what’s the most pressure I need?

Sure, most compressors have a rating of somewhere between 150-200psi, but there's no point working the compressor harder than it needs to. Taking your requirements into account will extend its lifespan.

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Returns Policy

Yes, you can change or cancel your order before it ships at no extra cost. If your order has already shipped, you'll need to cover the return shipping and any reshipment fees.

We specialise in air bags, air tanks, 12V compressors, and a wide range of suspension components for a variety of vehicles.

Frequently Asked Questions

What products do you sell?

We specialise in air bags, air tanks, 12V compressors, and a wide range of suspension components for a variety of vehicles.

How do I know which parts fit my vehicle?

You can contact us directly and our team will help you find the right parts for your year, make, and model.

Do you offer installation services?

Please get in touch with us to discuss installation options available in your area.

How can I contact you?

Visit our Contact page to reach our team. We're happy to help with any questions.

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Yes — we ship Australia-wide from our Queensland location. Delivery times depend on where you are and what you order, but we’ll get your parts out as quickly as possible (usually ship same day!).

Yes! We do ship internationally, but please drop us an email so we can let you know how much it will cost to ship to your country. Local import duties and local country taxes are the customers responsibility.

We ship daily with Australia Post, we do also have partnerships with TNT, Couriers Please, Aramax etc, so if you require a different shipping agent, let us know so we can quote you on your shipping costs before you order.